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Filter Button in the way when scrolling on Mobile  

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jpitty03
(@jpitty03)
Active Member
Joined: 1 month ago
Posts: 5
01/05/2020 9:38 pm  

It happens when viewing collections pages

 

See attached image


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plaktheme
(@plaktheme)
Customer support Admin
Joined: 7 months ago
Posts: 100
01/05/2020 9:50 pm  

Hi @jpitty03

Katrine here from Plak theme.

From the attached screenshot I guess you're not using the latest Plak version V1.5 are you?

Kind regards,


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jpitty03
(@jpitty03)
Active Member
Joined: 1 month ago
Posts: 5
01/05/2020 9:56 pm  

I thought I was, now I'm second guessing myself. Is there a way to verify?


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plaktheme
(@plaktheme)
Customer support Admin
Joined: 7 months ago
Posts: 100
01/05/2020 10:03 pm  

Yes, you can verify your Theme version by going to your theme Editor => Settings.

At the very bottom you'll see your current version installed (screenshot below).

This sticky Filter Research button bug is fixed in Plak V1.5.

If you're using the latest version and you still have this issue, I suggest you to contact our support by providing your Licence Key number for free fixing.

theme version

 Best regards,
Katrine


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jpitty03
(@jpitty03)
Active Member
Joined: 1 month ago
Posts: 5
02/05/2020 1:49 am  

@plaktheme

Thank you for the quick reply. I'll go ahead and contact support then. Thank you! I thought it was weird nobody was posting about it in this forum. Guess it's just me. 🤡 


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plaktheme
(@plaktheme)
Customer support Admin
Joined: 7 months ago
Posts: 100
02/05/2020 2:06 am  

We generally receive such request directly by email. Feel free to get our support any tie you desire, either here on the forum or via direct mail contact 😎  


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