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Variants not showing correct prices

 
Features issues
Last Post by plaktheme 4 years ago
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 Vickie Cole
(@woolnstuff)
Active Member
Joined: 4 years ago
Posts: 3
Topic starter 07/01/2021 4:40 pm  

Hi

 

We are having problems with random prices been displayed on our website, they are not the price I've set for the product or the price without tax. The price is correct on Shopify and sometimes correct on the website but not all the time. Any ideas what is causing it? I've attached a couple of screen shots as examples.



   
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variant prices
plaktheme
 plaktheme
(@plaktheme)
Reputable Member
Joined: 5 years ago
Posts: 0
07/01/2021 6:34 pm  

Hi Vicki,

Katrine from Plak support here,

This issue is due to a conflict with a third party app with our currency converter, we disabled the currency converter and the prices are correct now.

Kind regards,
Katrine

Katrine | Technical support at Plak, Scrowp & Vantout
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