What channels do you use to learn about your industry news?
Do you use LinkedIn? If not, then which social media for professional gain and mainly for chatbots?
I actually like them when you know that you are just not looking in the right place on a complicated site and the bot will be able to help you. What's really annoying is when there isn't "sentiment testing" or an easy way to get to a real human. Bots should be able to know that if I type "I'm so angry! get me a human!" to transfer that person away from the chatbot to a human or to suspend the chat until a human can get to it.
Owner of Iheadrest
I don't use any chatbot on my shopify store, simply because it doesn't look human in the visitors's eyes
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