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Topic starter
10/10/2021 4:39 pm
Hello,
I have a site where i sell beauty products, i have no reviews, so i sent emails to existing customers for feedback but nothing yet. Is there a ways to get some feedback ?.
Thanks.
10/10/2021 5:54 pm
You can't force a client to leave a feedback, even if you may provide an excellent service, high quality products, ... people are usually in a rush and avoid leaving a feedback (unless they are unhappy)
But it is also bad for your ecommerce store to have ZERO feedbacks, this will lower your conversion rate for sure.
What can you do then ? The best way is to send an email to your clients and give them a bonus in a form of a good discount offer, and add a big button letting people to leave you a feedback.
Probably some would love having a special discount and may leave you a positive feedback.
Good luck
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