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my shopify store is broken

 
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Last Post by Steven 4 years ago
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Steven
 Steven
(@steven)
Active Member
Joined: 5 years ago
Posts: 10
Topic starter 30/06/2020 9:25 pm  

hi,

I hired someone on upwork to make some changes, but the guy broke my shopify site (using plak), and the big issue, he ddn't even make a backup, can you help please ?

Thanks in advance


   
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Plak theme issue
plaktheme
 plaktheme
(@plaktheme)
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Joined: 5 years ago
Posts: 0
30/06/2020 9:28 pm  

Hi @steven

Katrine from Plak support here.

We need to access your store in order to detect the issue and fix it, I invite you to send a mail to our support at support@plaktheme.com by mentioning :

 

  • Your licence key (or the mail used to purchase the licence)
  • Your store URL
  • The most recent changes you want to do

 

Kind regards,

Katrine | Technical support at Plak, Scrowp & Vantout
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Steven
 Steven
(@steven)
Active Member
Joined: 5 years ago
Posts: 10
Topic starter 30/06/2020 9:30 pm  

Thank you so much Katrine for the super fast reply, I will send an email now.


   
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