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update to plak1.9 problem

 
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 ilyeszoltan
(@ilyeszoltan)
Estimable Member
Joined: 4 years ago
Posts: 80
Topic starter 26/08/2020 11:41 am  

Hi, I have updated my plak theme 1.8 to 1.9 and i experienced the same problem like the last update. Every setting went wrong, everything is diferent. After sending mail to plaktheme they make the update manually last time but now they don't answer to emails I sent to them for a few days. What can i do? 

Thank you


   
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plaktheme
 plaktheme
(@plaktheme)
Reputable Member
Joined: 5 years ago
Posts: 0
26/08/2020 12:45 pm  

Hi @ilyeszoltan

katrine from Plak support here,

We usually reply to emails in less than 24hrs, if you already sent an email, you will get an answer for sure.

Regarding the upgrade to Plak 1.9 we do it manually on demand to keep all your settings and eventual custom coding untouchable.

Kind regards,

Katrine | Technical support at Plak, Scrowp & Vantout
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