Shopify just released a new login component for all Shop Pay users in checkout. This will help users authenticate with an email code when they have issues receiving their SMS code.
Users also get improved copy to give them confidence confirming their identities. With email codes & the new copy, more buyers are benefiting from the accelerated checkout conversion of Shop Pay. The new copy is now available for all Shop Pay users, and users with verified emails can rely on email codes as a fall back to SMS.
Learn more about how Shop Pay works in the Shopify Help Center
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