Your customers posting reviews of the products they buy on your Shopify store is a fantastic way to increase your store’s credibility. Genuine reviews from confirmed buyers help the prospective buyers to make an informed decision. These reviews help in boosting the trustworthiness and authority of your store as well.
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Introduction
Most modern Shopify stores do that already. There are options on many stores for the buyers to leave credible and genuine reviews of the purchased items. There is a need here to ensure that your store stands out from the rest.
- How do you do that?
- How do you improve these text reviews that your customers are posting?
- How do you add more authority to your store?
I have a solution. How about enabling the buyers to also post photos of their purchased products along with the text-only reviews?
Isn’t that going to be very different from the rest of the Shopify stores? Definitely!
In this article today, I will talk about an app that you can add to your online eCommerce Shopify store. The name of the app is Loox. It enables the buyers to add photos when they post reviews of their purchased items on your Shopify store.
Loox review app has taken the Shopify eCommerce business by storm and is looking to change how customers interact with your store.
It is always a good idea to identify an upcoming tech that will level up your Shopify store and get it integrated into your store at the earliest. I am sure this article is going to help you do exactly that.
While going through the article, if you want to make any suggestions or have any questions to ask, please feel free to use the comments section below. I love reading your comments, and as you know, I respond to all of them personally. Do not hesitate to ask or suggest anything that comes to your mind.
In this article today, I am going to talk about the photo editing app called Loox. I will talk about how it is helpful and why you should have it on your Shopify store. I will also discuss the features, benefits, and pricing of Loox. So, stay tuned and read till the very end before you make a decision.
Let’s get started!
What is Loox?
Loox is a leading Shopify reviews and referrals app that you can integrate with your Shopify stores. It enables your customers to leave reviews on their purchases and add images that they might have taken of the actual product using their cellphones.
Loox is essentially a photo review app that has revolutionized the online eCommerce business through Shopify. Many fast-growing brands choose Loox for making their customer reviews come alive with pictures. Looks also help with effortless referrals on your Shopify store.
Why do we need a photo review app like Loox?
Since the inception of the eCommerce business, people have looked for reviews before purchasing a product. Those reviews are primarily available in text format. Most reviews that you may find on eCommerce sites or Shopify stores are in text format.
Off late, more and more consumers are looking for more than just plain text reviews. They need more authority and genuineness in these reviews.
How do you do that? What are they looking for?
Consumers are moving towards visual reviews of products. And hence, they are moving towards photos and videos. A photo or a video of the product attached to the feedback increases the review’s authenticity by many folds. Research has proved it too.
While you may argue that there are photos of the products already on your Shopify store. Why would you need pictures of the same products on the reviews? That too, those photos taken by the customers would not be professional and would look just very raw.
You are right!
However, the point is that more and more customers are now getting attracted to these raw pictures taken by regular customers.
There is a notion that the professional product pictures are taken and edited in such a way so that they look nicer to the customer, which is not wrong. We all employ professional photographers to make those awesome-looking pictures of our products for our Shopify store.
But the customers feel that these pictures taken professionally by pro photographers do not represent the actual product completely.
On the other hand, the raw pictures taken by the average buyer would probably provide a more accurate representation of the actual product. This is why more customers are looking for authentic images of products shot by genuine buyers.
Loox helps your Shopify store by enabling precisely that! The customers on your Shopify store can now provide actual images of their purchase along with the regular text-based feedback and review.
These images and the text reviews together build the overall credibility of your Shopify store. More people love those reviews, and they ascertain that yours is a genuine, authentic, and credible store to buy from.
The sole aim of Loox, the photo review app, is to assist your Shopify store with this enhanced feature and increase the authority that your store already has.
What are the essential features of Loox?
Let’s now discuss the various features of Loox, which makes this photo review app immensely useful and likable by thousands of Shopify store owners. Before deciding whether you really want to have Loox on your Shopify store or not, it is important to know about these features and decide if these will be helpful for your business.
Quick Setup
Setting up Loox review app on your Shopify store is a matter of minutes, or even less. You just have to install the app from Shopify’s marketplace and install it on your store.
That is all you need to do, and Loox will be ready to be used straight out of the box. You do not need to be an expert to install or use Loox on your Shopify store.
Compatibility
Loox is compatible with all Shopify themes and can be customized too. It also supports responsive designs of your Shopify store, which means that Loox will work seamlessly on all devices like mobile phones, tablet PCs, desktops, and laptops.
Automatic Email Reminders
You can ask your customers for reviews through Loox. It is one of their premiere features, and they use it as their unique selling proposition too.
Loox review app also helps you with reminders that are sent automatically to the buyers and tell them to provide a review or feedback along with photos taken by them.
Like any other emailing tool, you can edit the content, select the frequency of the reminders, add your brand logos, and use brand fonts and colors.
Moderation of Reviews
Once the customer has left a review, you can also moderate the review. Loox allows you to select the specific reviews you want to show on your Shopify store and hide those you do not wish to.
You can also send a thank you email to the customer after receiving the review using Loox. It leaves a long-lasting impression on the customer’s mind, too, showing that you care.
Ali Express Review Import
Imagine you are dropshipping a product directly from Ali Express through your Shopify store. You have just started, and you have no reviews to show, obviously.
Loox helps you import the customer reviews of that product from Ali Express and show them on your Shopify store. You can easily use a browser extension for Loox and do the import in seconds.
You may also want to note here that the reviews that you import through Loox are of the customers who reviewed the product on Ali Express. While the reviews are genuine, they are not essentially the buyers from your Shopify store. It will be a good idea to let the customers know about this to keep it transparent.
No Mandatory Photo Reviews
Photo reviews are tremendous, and Loox review app helps your customers post reviews with photos of their purchased products. But is it not a mandatory thing with Loox.
If your customers do not want to post a photograph, they can still post a simple text-based review. It is not that they have to add a photo with every post that they make. It gives some kind of flexibility to the customers as well and makes them feel nice.
So, these were some of the features that are awesome on Loox. Let me know if you need me to talk about more features, and I will probably talk about those in-depth. Now, let’s quickly talk about the pricing of Loox.
Pricing
Loox is obviously not free, but it comes with a 14-day trial, like Shopify itself, and that time I am sure, will be enough for you to fall in love with Loox.
The difference between these plans that you can see is the number of email requests that can be sent asking for reviews every month. As mentioned earlier, this number of emails is their unique selling proposition and is included in each pricing package.
I would suggest going with the Advanced Plan, priced at $29.99 per month for a Shopify store with average sales. You will get 500 review request emails per month, which is the bare minimum for a growing store.
Conclusion: is it worth it?
Well, this would be the question in your mind by now – is it worth it? To me, it definitely is worth having Loox installed on your Shopify store. It provides the ability for your customers to leave reviews with pictures in them and enhances the overall credibility of your Shopify store.
After looking at all the benefits discussed above, it should not be a tough call to see the immense value that a photo review app like Loox can provide. You can also check out their website for more information before you make a decision.
If you have any suggestions or feedback about Loox review app or anything else you read on this blog, please feel free to ask in the comments below. I love your comments, as you already know, and I personally respond to each of you too.
I hope this information that I have shared about the photo review app called Loox is helpful, and you are going to install it on your Shopify store and at least check it out during the 30 days trial period using our affiliate link. Let me know in your comments how did you find it.
Until next time, cheers!
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