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Filter Button in the way when scrolling on Mobile

 
Features issues
Last Post by plaktheme 5 years ago
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 jpitty03
(@jpitty03)
Active Member
Joined: 5 years ago
Posts: 5
Topic starter 01/05/2020 8:38 pm  

It happens when viewing collections pages

 

See attached image


   
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plaktheme
 plaktheme
(@plaktheme)
Reputable Member
Joined: 5 years ago
Posts: 0
01/05/2020 8:50 pm  

Hi @jpitty03

Katrine here from Plak theme.

From the attached screenshot I guess you're not using the latest Plak version V1.5 are you?

Kind regards,

Katrine | Technical support at Plak, Scrowp & Vantout
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 jpitty03
(@jpitty03)
Active Member
Joined: 5 years ago
Posts: 5
Topic starter 01/05/2020 8:56 pm  

I thought I was, now I'm second guessing myself. Is there a way to verify?


   
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plaktheme
 plaktheme
(@plaktheme)
Reputable Member
Joined: 5 years ago
Posts: 0
01/05/2020 9:03 pm  

Yes, you can verify your Theme version by going to your theme Editor => Settings.

At the very bottom you'll see your current version installed (screenshot below).

This sticky Filter Research button bug is fixed in Plak V1.5.

If you're using the latest version and you still have this issue, I suggest you to contact our support by providing your Licence Key number for free fixing.

 Best regards,
Katrine

 

Katrine | Technical support at Plak, Scrowp & Vantout
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 jpitty03
(@jpitty03)
Active Member
Joined: 5 years ago
Posts: 5
Topic starter 02/05/2020 12:49 am  

@plaktheme

Thank you for the quick reply. I'll go ahead and contact support then. Thank you! I thought it was weird nobody was posting about it in this forum. Guess it's just me. ? 


   
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plaktheme
 plaktheme
(@plaktheme)
Reputable Member
Joined: 5 years ago
Posts: 0
02/05/2020 1:06 am  

We generally receive such request directly by email. Feel free to get our support any tie you desire, either here on the forum or via direct mail contact ?  

Katrine | Technical support at Plak, Scrowp & Vantout
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